New Lead - Just arrived, no contact yet
Lead Approached - First message sent (WhatsApp, SMS, or email)
Lead Called - First phone or WhatsApp call made
Study Plan Sent - Personalised study plan created and sent
Agreed to Submit - Lead agreed to proceed with documents
Application Submitted - Application form submitted
APEL Submitted - APEL application submitted
Registration Process - Going through admissions
Registered - Successfully registered
Withdrawn / Lost - No longer active